Privacy Policy


I. Introduction

Norton Creative, LLC (“Norton,” “us,” “our,” or “we”) respects your privacy and is committed to protecting it through its compliance with this Privacy Policy (the “Privacy Policy”). This Privacy Policy describes the types of information Norton Creative may collect from you or that you may provide when you visit, access, or use the Website, www.norton-creative.com (the “Website”), and any other of Norton Creative’s content, functionality, services, client portal, online or mobile apps (collectively, the “Service”), and Norton Creative’s practices for collecting, using, maintaining, protecting, and disclosing that information. This Privacy Policy does not cover any information collected through other websites or apply to third-party affiliates that may collect information on their own behalf unless explicitly stated at the time of collection.

Please read this Privacy Policy carefully to understand Norton Creative’s policies and practices regarding your information and how Norton Creative will treat it. If you do not agree with Norton Creative’s policies and practices, your choice is not to use Norton Creative’s Service. By accessing the Website or using Norton Creative’s Service, you agree to this Privacy Policy. This Privacy Policy may be updated from time to time at Norton Creative’s sole discretion (see the Changes to the Privacy Policy section below). Your continued access of the Website and/or use of Norton Creative’s Service after Norton Creative makes changes to this Privacy Policy is deemed to be acceptance of those changes, so please check the Privacy Policy periodically for updates.

II. Information Collected

You are not required to provide information about yourself in order to visit the Website. However, if you use our Service, you will need to provide Norton Creative with personal information such as your name, address, email address, and phone number. You may also choose to provide us with personal information when you contact us in order to respond to questions about the Website, Service, or other general inquiries. In addition, when you make a purchase through the Website for our Service, you must provide certain billing and payment information, which may include instructions for a wire transfer and/or ACH transfer.

Information Collected Automatically

As you use the Service and the Website, Norton Creative may collect or obtain certain information about you automatically, including:

  • Your browser type and operating system;

  • Your email and Internet Protocol (IP) address;

  • Sites you visited before and after visiting the Website;

  • Date and time of your visit;

  • Webpages and advertisements you view and links you click on within the Website;

  • Unique identifiers for your device, operating system, and mobile network, including carrier name and phone number, and application version number;

  • Information collected through cookies, web beacons, Google Analytics, and other technologies;

  • Information about your interactions with email messages, such as the links clicked on and whether messages were opened or forwarded;

  • Standard server log information; and

  • Service-related data.

In addition, when you use the Service and Website, information may be collected in the following manner:

Google Analytics

Norton Creative uses Google Analytics on our Website. When you access the Website, we automatically collect information such as device type, browser, IP address, and location using cookies, session IDs, and web beacons through Google Analytics’ services. This information is stored in the United States on Google’s servers. Google may send your information to third parties that handle data, including to ad server providers or when required by law. We use Google Analytics to improve the user experience of the Website, identify problems and observe usage trends such as time spent on page, path taken, and number of visits. You may opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout?hl+en=GB

Cookies

The Website also uses cookies. Cookies are small files that are saved on your computer’s hard drive when you visit some sites. These cookies help give you faster access to pages you have already visited. They also allow you to personalize your pages and optimize your experience at the Websites. You can disable cookies on your computer by indicating this in the preferences or options menus in your browser or consulting the Help section of your specific browser. Disabling cookies may prevent you from properly using the Website or Service. You can learn more about cookies and how to manage them at https://www.allaboutcookies.org/

Session ID

Session IDs allow us to identify a user across multiple webpage requests. This session ID is maintained within your cookie file, where possible. If cookies are not enabled or if the user’s internet browser program does not support cookies, then Norton Creative will place the session ID in the requested webpage. This allows the end user to avoid having to continually reenter certain information such as account name and password for every webpage request. This session ID “expires” whenever the user closes their internet browser.

Web Beacons

Also called “single-pixel gif,” “pixel tags,” or “clear gif,” these allow us to gather non-personally identifiable traffic statistics and other aggregate information about visitors to the Website. Norton Creative (through itself or third parties) uses this technology to collect and accumulate anonymous data that helps us understand and analyze the experience of people visiting the Website and, along with other information you provide, customize your future visits and improve the Website. For example, we capture data on the type of browser used, operating system software (e.g., Windows OS version, Mac OS version), cookie preferences (whether the user has them turned on or off), and search engine keywords (what words did a visitor use to find the Website).

IP Address

Each time you visit the Website, we automatically collect your IP address and the site you came from. In order to administer and optimize the Website for you and to diagnose problems with the Website, we use your IP address to help identify you and to gather broad demographic information about you.

Direct Linking URLs or Hotlinking

To provide more relevant advertising, Norton Creative may gather data from the referrer logs that identify where and how frequently user images being hosted by Norton Creative are being displayed on third-party sites.

Banner Ads

The Website and Service may include the use of ad banner partners for the serving and/or targeting of ads, promotions, and other marketing messages. These ads may be provided, in some cases, by a third-party ad service provider. The ad service provider may place or utilize their own unique cookie on your browser and may use non-personally identifiable information about your visit to the Website, such as the number of times you have viewed the ad. Norton Creative is not responsible for the collection of these cookies and is not responsible for the actions of the ad service providers. Norton Creative does not sponsor, endorse, or guarantee any products or services advertised by third parties on its site.

III. How We Use the Information Collected

  • To respond to questions about the Website, Service, or other general inquires;

  • To deliver the services you have requested and to perform quality assurance, sales analyses, and other business analyses;

  • To personalize your pages, optimize your experience of the Website and Service;

  • To identify problems and observe usage trends, such as time spent on page, path taken, key words used to find the Website and number of visits;

  • To tailor advertisements and communications to the appropriate audience;

  • To send marketing and promotional materials, including newsletters providing you with additional information on how to use the Services and promotional offers for goods and services from Norton Creative or third parties;

  • To prepare and send invoices, make and receive payments, and manage client accounts; and

  • To protect users and help improve the safety and reliability of the Website and prevent potentially illegal or prohibited activities.

Aggregation: We may compile or derive statistical information from your data to be aggregated with the statistical information compiled or derived from other visitors to the Website or users of the Service. However, such statistical information will be anonymous and non-identifiable to you. We aggregate statistical information to better serve its users and to improve the manner in which it conducts business.

Business Transfers: We may share your information in connection with a substantial corporate transaction such as a merger, consolidation, asset sale, or in the unlikely event of a bankruptcy.

IV. Sharing of Information

Norton Creative will not sell, exchange, or transfer your information to any other company or third party, except (a) with your consent; (b) to provide and perform the Service requested; or (c) as required by law, regulation, legal process, an enforceable government request, to enforce any applicable Terms of Use (including investigating potential violations of this Privacy Policy), to detect, prevent, and address fraud or security issues, or to protect against harm to users or the general public. Norton Creative may also use third parties to carry out certain services, such as website management and credit card processing. Norton Creative only shares your information as necessary for these purposes.

Third-Party Services

Norton Creative may include the use of partners or vendors to fulfill commitments as part of our Service and for the serving and/or targeting of ads, promotions, and other marketing messages. These ads may be provided by a third-party ad service provider. The ad service provider may place or utilize their own unique cookie on your browser and may use non-personally identifiable information about your visit to the Website, such as the number of times you have viewed the ad. Norton Creative is not responsible for the collection of these cookies and is not responsible for the actions of the ad service providers. Norton does not sponsor, endorse, or guarantee any products or services advertised by third parties on its site.

External Links

Norton Creative may place links to third-party websites not controlled or created by Norton Creative. These websites may contain Norton Creative brand names and trademarks and other intellectual property owned solely by Norton Creative. When you click on these links and visit these third-party sites, regardless of whether or not they contain Norton Creative brand names, trademarks, and other intellectual property, be aware that we do not control these other sites or their business practices and that this privacy policy does not apply to these other sites. We encourage you to review their privacy policies.

V. Your Personal Data Rights

You may opt out of receiving marketing or promotional emails at any time by clicking “Unsubscribe” at the bottom of the Norton Creative email communication. If you have trouble opting out of Norton Creative marketing or promotional emails, please email us at hello@norton-creative.com with the subject “STOP” and allow us a reasonable time to process your request.

California Consumer Privacy Act

California residents have a right to obtain certain information about the types of information companies collect, who they share that data with, why they collect it, which third parties have access to their data, and the right to elect not to have their data sold. To exercise your rights, please reach out to us through the email hello@norton-creative.com using the subject “CCPA” or mailing address listed at the bottom of this page under the Contact Information section. We may request additional information from you to verify your identity.

General Data Protection Regulation

If you are in the European Union, you have rights under data protection laws in relation to your personal data, including: (a) the right to be informed what information is processed, why, and who else may receive the information; (b) the right of access. This means you have the right to see what information is held about you by Norton Creative; (c) the right to have your data corrected or amended if what is held is incorrect in some way; (d) the right to erasure. Under certain circumstances, you can ask for your personal information to be deleted. This applies where the personal information is no longer required for the purposes it was collected for, or your consent for the processing of that information has been withdrawn, or the information has been unlawfully processed; (e) the right to restrict processing, which gives you the right to ask for a temporary halt to processing of your information, such as in the case where a dispute or legal case in in progress or the information is being corrected; (f) the right to data portability, which is the right to ask for a copy of any personal information provided in a structured, commonly used, and machine-readable format; (g) the right to object to further processing of your personal information, which is inconsistent with the primary purpose for which it was collected, including profiling, automation, and direct marketing; and (h) the right to not be a subject to automated decision making and profiling. To exercise your rights, please reach out to us through the email hello@norton-creative.com using the subject “GDPR” or mailing address listed at the bottom of this page under the Contact Information section. We will respond to your request within 30 days. We may request additional information from you to verify your identity.

You have the right to lodge a complaint at any time about our processing of your personal data with your local data protection authority: https://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm

Children

Norton Creative’s site and Services are not intended for use by any children under the age of 16. Nowhere on the Website do we knowingly collect contact information or financial information from children under the age of 16. If you are the parent or legal guardian of a child you believe may have submitted personal information to Norton Creative, please contact us at hello@norton-creative.com or the mailing address listed at the bottom of this page under the Contact Information section.

Data Security, Data Transfer

Norton Creative will store and process your information only as necessary to provide the Service requested. Norton Creative has security measures in place to help protect against the loss, misuse, and alteration of the information under our control. We encrypt your contact information and financial information as it travels over the internet and we store this information in encrypted form. We also review our information collection, storage, and processing practices, including physical security measures, and restrict access to the information to Norton Creative employees, contractors, and agents who need that information in order to process it according to the purposes disclosed in this Privacy Policy. Your information may be transferred to and maintained in whole or in part on computer networks, which may be located outside of the state, province, country, or other governmental jurisdiction in which you reside, and may be stored on equipment or in facilities leased or licensed from third parties. In the event of inquiries on compliance, we may request information to verify your identity and retain that information for legal safeguards. Unfortunately, no data transmission over the internet or any network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information and make reasonable efforts to do so. Norton Creative cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. However, once we receive your transmission, we make our best effort to ensure its security on our systems.

Changes to the Privacy Policy

It is Norton Creative’s policy to post any changes to the Privacy Policy on this page. The date the Privacy Policy was last revised is identified at the bottom of the page. You are deemed to have accepted such changes through your access to the Website or use of the Service after the date of such change. Please refer back to this Privacy Policy on a regular basis.

Contact Information

For questions about this Privacy Policy and Norton Creative’s privacy practices, contact us at the email or mailing address listed below. Please keep in mind we may request additional information from you to verify your identity.

hello@norton-creative.com

Attn: Privacy

Norton Creative

7026 Old Katy Road, Suite 210

Houston, TX 77024

USA

Last modified: August 22, 2022


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